PROGRAM BENEFITS
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The Personal Banking Representative Apprenticeship Program is designed to prepare apprentices to provide exceptional customer service to clients and perform tasks, to include, filing and maintaining customer records, reconciling teller drawers, handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions.
This program leads to a career pathway that combines college coursework, mentoring, and on-the-job training. Apprentices will learn key responsibilities and skills required to become Personal Banking Representatives. Upon program completion, apprentices will receive an Apprenticeship Certificate of Completion.