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Student Resources

Tutoring Services

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MDC Online Tutoring

For on-campus labs & tutoring, visit our MDC Labs and Tutoring page.

All MDC Online students receive online tutoring free of charge! The online tutoring provides students:

  • Availability of resources offered in various academic disciplines.
  • Online appointment system to communicate live using the virtual whiteboard.
  • Connection with professional educators for live, on-demand tutoring.
  • Ability to ask questions for feedback or guidance.
  • Immediate feedback on essays with a 6-point automatic grading rubric.
  • A writing lab to submit essays for tutors to review and provide suggestions.

Brainfuse Tutoring

Brainfuse Tutoring offers a robust online support system designed to enhance student learning through personalized, on-demand assistance. With features such as live chat with tutors, interactive whiteboards, and a wide range of subject-specific resources, Brainfuse caters to diverse educational needs. Its platform not only provides academic help but also fosters independent learning by allowing students to work through problems at their own pace. This blend of real-time guidance and self-directed practice helps students build confidence, improve understanding, and achieve their academic goals more effectively.

Student Resources

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ALT Helpdesk Services

Get Help

The Student Support Center can help resolve technical issues and answer questions about current and future courses and semesters. Current and prospective students can search the knowledge base for information as well as submit a support ticket by clicking on the ALT Helpdesk Services button above.

  • For more information and assistance, please contact our Student Support Center:

    Phone:
    305-237-3800
    Schedule an Appointment:
    Set up an appointment to meet with an MDC Online Student Support Team Member
    Hours:
    Monday - Thursday: 8:00 a.m. – 7:00 p.m. ET
    Friday: 8:00 a.m. - 4:30 p.m. ET

MDC Online Student Resources

Academic Tools

Testing Information

Bookstore

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Canvas Help

MDC Policies

Miami Dade College Distance Learning Complaint Procedures for Out of State Students

Miami Dade College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Out of state students who are enrolled in a Miami Dade College online course who have a complaint about a course or experience should go to the Students' Rights & Responsibilities website and select the Student Complaints link to view the MDC Student Complaints Procedure (4032).

Distance education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For addition information on the complain process, please visit the FL-SARA Complaint Process.