Student Financial Holds
The College may place holds—also known as service indicators—on student accounts, which can block registration or affect other services. Certain holds are purely informational and do not restrict registration or account access. Holds often include notes with instructions or required information for resolution. To view and self-resolve holds, students can navigate to the “Tasks” tile on their MDConnect student portal.
Some of the more common financial holds include:
| HOLD | DESCRIPTION | HOW TO REMOVE |
|---|---|---|
| FI | Past Due Student Account | Log in to Student Portal or contact your Bursar’s office to make a payment. The system will automatically remove your hold at the top of the hour. |
| FI2 | Past Due Student Account Less Than $200 | Log in to Student Portal or contact your Bursar’s office to make a payment. The Bursar representative will contact SFS to remove the hold. |
| FN1 | Unpaid Nelnet Payment Plan | Log in to the Nelnet Portal and pay outstanding balance or contact Nelnet at 1-800-609-8056 to make a payment. Nelnet representative will contact SFS to remove the hold. |
| FNR | Individual Refund Hold | Contact Student Financial Services at 305-237-2141. |
| FRC | Rejected Checks & e-Checks | Log in to Student Portal or contact your Bursar’s office to make a payment. The Bursar representative will contact SFS to remove the hold. |
| FCR | Credit Card Chargeback | No credit card payments allowed. Visit your Bursar’s Office to make a payment with another payment method. |
| FWO | Prior Year Debt | Log in to Student Portal or contact your Bursar’s office to make a payment. The Bursar representative will contact SFS to remove the hold. |
| FH1 | Return from Higher One (BankMobile) | Log in to Student Portal and update your mailing address or contact your Admissions & Registration Office to make the correction over the phone. An admission representative will contact SFS to remove the hold. |
| NBR FOR NADDR | No Batch Refund due to a missing, international, or incomplete mailing address | Log in to Student Portal and update your mailing address or contact your Admissions & Registration Office to make the correction over the phone. An admission representative will contact SFS to remove the hold. |
| FOA | Pending Task to e-sign Financial Agreement | Log in to Student Portal and e-sign your Financial Obligation Agreement and submit. |